QuickBooks Error 15240: Fix It Quickly with These Steps

QuickBooks Error 15240

If you are using QuickBooks and you are getting QuickBooks error 15240, then there is no need to panic. This is a common problem that occurs when there is trouble in updating the software. This can be due to internet problems, incorrect date and time on the computer, or lack of admin access.

This error can stop your work and waste time. But in this article, we will tell you some easy ways by which you can fix this error quickly. If you want your QuickBooks to work properly again, then this information will be very useful.

Simple Explanation for QuickBooks Update Error 15240

QuickBooks is a software that many companies use to manage their financial matters easily. But sometimes it faces some technical problems. One such common problem is QuickBooks error code 15240. It occurs when you try to update QuickBooks Desktop or the payroll (salary-related feature). 

This problem mostly occurs when the internet is not working properly, the computer's date and time are wrong, the browser settings are incorrect, or the software does not have the necessary permission (administrator rights) to run. 

When this error occurs, the update is not completed and the error message appears repeatedly. If it is not fixed on time, it can slow down work and cause loss to the business. Therefore, it is important that you check your system settings properly and fix it in the right way.

Why does QuickBooks Error 15240 occur?

QuickBooks Error 15240 occurs when you try to update software or payroll, but it is not completed. This problem can occur due to several reasons, which are mentioned below:

• Download folder settings are not correct – If the folder in which QuickBooks saves files is not set correctly, then this problem may occur.

• Corruption of important Windows files – If some important system files of your computer are corrupted, then this error may appear.

• Antivirus or firewall blocking—Sometimes, the computer's antivirus or firewall does not allow QuickBooks to update, causing this problem.

• File Copy Service (FCS) - This is a significant service. In the event that it is off, QuickBooks cannot update.

• Problem in identifying digital signature – Some certificates are required to update the software. If they are not detected properly, an error occurs.

• Internet Explorer settings are incorrect – If its settings are not correct, then problems may arise.

• Admin permission is not available – If you are running QuickBooks without admin rights, then this error may occur.

• Computer date and time are incorrect – If the system date and time are not correct, then QuickBooks will not be able to update.

These were some of the main reasons why QuickBooks Error 15240 occurred. If you are also facing this problem, then it can be resolved by fixing these reasons.

Causes of QuickBooks Desktop Error Code 15240

If you see error code 15240 in QuickBooks, there are a few reasons for this. These reasons are as follows:

• If you are not running QuickBooks as an administrator on your computer, the software may have trouble accessing the necessary files, causing the error.

• Date or time on your computer is not correct, QuickBooks cannot connect to the server, causing the error.

• If you have recently installed software that is not trusted, it may delete the necessary files of QuickBooks, causing the error.

• Your antivirus or firewall may block QuickBooks updates, causing the error.

• You are using an older version of QuickBooks, there may be something wrong with it, which can cause errors.

• Multiple people are using QuickBooks at the same time, and the system is not set up properly, errors may occur.

Easy Ways to Fix QuickBooks Error Code 15240

It is known that QuickBooks payroll error message 15240 can interfere with the update process. Users cannot upgrade the software properly unless the issue is fixed. To address this issue permanently, it is crucial to start the resolution procedure.

Method 1: Check security software settings

Sometimes, security software (such as antivirus or firewall) can prevent QuickBooks from downloading updates, causing Error 15240.

To fix this:

• Make sure your security software is up to date by opening it.

• Add exemptions to your security software to prevent QuickBooks files and processes from being blocked.

• Prevent key QuickBooks files such as qbw32.exe and qbupdate.exe from being blocked.

Method 2: Permit QuickBooks installation directories on Windows

If QuickBooks files and folders are not accessible, this can cause Error 15240.

To fix this:

• Close QuickBooks.

• Navigate to the C:\Program Files\Intuit\QB folder, which is where QuickBooks is installed.

• Right-click the folder, then go to Properties.

• On the Security tab, select Change Owner by clicking Advanced.

• Choose Users and permit Full Control.

• Save the changes and reopen QuickBooks.

Method 3: Perform a clean installation

A clean QuickBooks installation can be a smart option if none of the previously listed methods work.

To fix this:

• Back up QuickBooks.

• Uninstall QuickBooks from the Control Panel.

• Use the QB Clean Install Tool to rename the folder.

• Download and install QuickBooks again.

Method 4: Correct the system date and time

Incorrect dates and times can cause problems when downloading QuickBooks updates.

To fix it:

• To change the date and time on the system, right-click on it and select Adjust date/time.

• Make the necessary corrections if the time and date are off.

• Check to see if the error has been resolved by opening QuickBooks again.

  
  

Method 5: Run QuickBooks with admin rights

Running QuickBooks with admin rights can give it the necessary permissions to download updates.

To fix it:

• To run QB as an administrator, right-click on the icon and select Run as administrator.

• Permit QuickBooks to make changes to your PC if it asks to.

• Update QuickBooks now to check if the issue has been fixed.

  
  

Method 6: Check Internet Explorer settings

QuickBooks connects to the Internet through Internet Explorer. If Internet Explorer settings are not correct, the error may occur.

To fix it:

• Click the Gear icon in Internet Explorer, then choose the Internet Options tab.

• Select the Security area under the Advanced tab, then mark the Use SSL 3.0 and Use SSL 2.0 options.

• Finally, select Apply, press OK to save the modifications, and launch QuickBooks again.

  
  

Method 7: Check third-party firewall settings

If your system has a third-party firewall, it may prevent QuickBooks from connecting to the Internet.

To fix it:

• Open your firewall software and set exceptions for QB.

• Make sure QuickBooks files such as qbw32.exe and qbupdate.exe are not being blocked.

• Try opening ports 80 and 443.

• Open QB and see if the error is resolved.

  
  

Method 8: Recheck the system date and time

An incorrect system time and date can cause problems downloading QuickBooks updates.

To fix this:

• Right-click the system clock and choose Adjust date/time.

• Check to see if the error has been fixed by opening QuickBooks again.

Method 9: Reinstall QuickBooks with a Clean Install

If none of the methods work, it may be better to completely uninstall QuickBooks and then reinstall it.

To fix this:

• Back up QuickBooks.

• Uninstall QuickBooks from the Control Panel.

• Use the QuickBooks Clean Install Tool.

• Reinstall QB and check if the error is resolved.

Conclusion

If you are getting Error 15240 repeatedly in your QuickBooks software, then there is no need to worry. We have explained easy ways to solve this problem in this article. Our team is an expert in understanding and fixing QuickBooks problems. You can talk to us directly by calling our toll-free number +1-(855)-955-1942. We will provide you with the best possible help and also ensure that you do not face this problem again in the future.

FAQs

What causes QuickBooks error 15240?

QuickBooks error 15240 is usually caused by Internet settings mismatch, incorrect system date and time settings, or running QuickBooks without administrative permission. It is necessary to correct these problems so that the software can work correctly.

What to do if Disabled File Copy Services is the cause of QuickBooks error 15240?

If File Copy Services is turned off, you must turn it on manually. Type "COMPMGMT.MSC" and then start "Intuit QuickBooks FCS" manually by pressing Windows + R.

What to do if the cause of QuickBooks error 15240 is an incorrectly mapped download drive?

If the download drive is incorrectly mapped, reinstall QuickBooks or resolve the issue using the Install Diagnostic Tool. This will make QuickBooks work correctly.

Where can QuickBooks Desktop Tool Hub be found to resolve error 15240?

To download QuickBooks Tool Hub, go to File Explorer and locate the "QuickBooksToolHub.exe" file from the Downloads folder. After installing it, you can resolve your issue.