3 Top Ways to Fix QuickBooks Outlook is Not Responding Error

When sending emails from QuickBooks using Microsoft Outlook, you could occasionally get the QuickBooks Outlook is not responding issue. As a result, you are unable to reach your target audience with emails. The following problem messages are probably going to appear on your computer's screen:

“Outlook is not responding.”

or

“ QuickBooks is unable to send your emails to Outlook.”

The following are some of the most typical signs of this error:

• Outlook and QB Desktop freeze, becoming entirely unresponsive to commands

• QuickBooks Desktop or Outlook performance issues

• QuickBooks unexpectedly shut down on your system

• Data corruption in company files for QuickBooks

The good news is that there are practical solutions to address this error. Let's keep reading this blog to learn more about the causes of this problem and potential fixes.

Do you need assistance with a technical issue? QuickBooks outlook is not responding? Our tech specialists are only a phone call away. Please call our +1-(855)-955-1942 advisors, and they will be happy to assist you.

Why can't you Send Emails from QuickBooks to Outlook?

Make sure there are no open or running Outlook windows in the background if QuickBooks Outlook is not responding. You must close every open window. Additionally, you need to understand why QuickBooks isn't sending emails before moving on to the remedy. 

All of the potential causes of your inability to send QuickBooks emails using Outlook are detailed below.

• QuickBooks Desktop was installed partially or incorrectly

• The QuickBooks Desktop application's defective or broken installation is another 

• The Outlook QuickBooks error or pop-up, as well as the Windows default email settings, are caused by Internet Explorer

• The MAP132.dll file is a potentially corrupted email configuration document

• You may see an Outlook problem when attempting to send an email using QuickBooks while the Microsoft Outlook program is running in the background

• You may not be logging into your Windows OS using administrator credentials

• The QuickBooks desktop is not configured to run as an administrator by default

Figuring and Fixing the QuickBooks Outlook Not Responding Error

Here, we've compiled a list of every diagnostic procedure for QuickBooks Outlook issues. Implement these solutions according to the written instructions, following the guidelines provided below:

Solution 1: Change the QuickBooks Admin Privileges

• After quitting QuickBooks Desktop, open the Start menu

• After entering QuickBooks into the search field, right-click the QuickBooks icon

• Click the Open file location button

• The QuickBooks.exe file can be right-clicked. Select Properties

• Select the Compatibility tab by tapping

• Now, uncheck the box next to the option to run this software as an administrator

• Click Apply, then select OK

  
  

Solution 2: Check the QB Desktop email preferences

• Click Edit once QuickBooks is open

• Select your preferences

• Click on My Preferences after selecting Send Forms

• Click OK after selecting Outlook as the email option

• Select the Edit menu by clicking on it. Select your preferences

• Click Send Forms. Choose the tab for My Preferences

  
  

Solution 3: Check the Internet Preferences

• Get the Start menu open. In the search box, type Internet Options

• After choosing Internet Options, tap the Programs tab

• Select Set Programs

• On the Set your default programs, click

• Click Apply after selecting your preferred email provider

• To exit Internet Options, tap OK

  
  

  Find out more - Repair: Error the File You Specified Cannot Be Opened in QB

Summary

We hope the techniques mentioned earlier will help you resolve the QuickBooks Outlook not responding issue. For the time being, however, you can still send emails using webmail if you are unable to resolve the issue for any reason. For additional help with QuickBooks Outlook issues, call our support specialists at +1-(855)-955-1942 .

Frequently Asked Questions (FAQs) About QuickBooks Outlook Not Responding

1. What does the “QuickBooks Outlook is Not Responding” error mean?

 This error occurs when QuickBooks fails to connect with Microsoft Outlook while sending emails. It typically freezes or crashes both programs, preventing email communications from within QuickBooks.

2. Why does QuickBooks freeze when sending emails through Outlook? 

QuickBooks may freeze due to a damaged QuickBooks installation, incorrect email settings, or interference from background Outlook processes that conflict with the email-sending function.

3. Can outdated Outlook versions cause this issue in QuickBooks? 

Yes, using outdated or incompatible Outlook versions can cause communication errors with QuickBooks. It’s important to ensure both applications are updated to the latest supported versions.

4. How do I know if my email settings are causing the problem? 

If the default email program in Windows is incorrectly set or not configured as Outlook, QuickBooks won’t be able to use it for sending emails. Checking Internet Explorer’s email program under Internet Options helps verify this.

5. What is the MAP132.dll file, and how does it relate to this error? 

MAP132.dll is a dynamic link library file used for email communication. If it becomes damaged or missing, QuickBooks will be unable to connect to Outlook, triggering errors during the email process.